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USA customer account/delivery/forum support Options
#1 Posted : 27 September 2013 17:13:26

Rank: Pro


Joined: 24/08/2009
Posts: 45,838
Points: -6,758
USA Customer Service contact:

Email: customerservice@deagostiniusa.com

Call: 1-877-544-6779

USA forum support: Markwarren (Mark).

International Shipping is available of full kits or accessories not available on the US website: http://forum.model-space...spx?g=posts&t=19289
#2 Posted : 08 December 2019 04:54:43

Rank: Newbie

Groups: Registered

Joined: 09/10/2016
Posts: 1
Points: 3
Haven't received any issues for my Falcon build in over 10 months when I call no one knows anything what's going on at model space will I ever get my missing issues?
#3 Posted : 08 December 2019 15:36:49

Rank: Super-Elite
Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsRed Medal: Red MedalBuild-Diary Medal: Build-Diary Medal of Honour
Groups: Moderator, Tech Support, Technical Support, Registered, Forum Support Team, Forum Support USA, Global Forum Support, Global Forum Support Team

Joined: 17/12/2013
Posts: 3,741
Points: 11,255
Location: NY, USA
Hi there, sorry to hear you are having a problem.Please reply to my private message.I am one of the forum support team members.


#4 Posted : 04 October 2020 14:39:44

Rank: Semi-Pro Level 1
Red Medal: Red MedalBuild-Diary Medal: Build-Diary Medal of Honour
Groups: Registered

Joined: 18/06/2014
Posts: 69
Points: 231
[/b[b]]OK, I understand the Covid delays. I'm still waiting for my Pack 7 delivery on the Ford GT40. I'm patient. But my question is, if it takes 3 months for the parts to be delivered to you, will I get Pack 7, 8 and 9 all at once when deliveries resume?
Thank you
#5 Posted : 05 October 2020 19:08:45

Rank: Beginner Level 2

Groups: Registered

Joined: 10/10/2019
Posts: 16
Points: 38
Location: NJ
Also been waiting months for pack 10 + on Dodge Charger. Customer service said they have no idea when they are getting a shipment ? Confused

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