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CaptnBirdseye
#21 Posted : 02 June 2022 16:02:55

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What I think is a bit strange is that they try to take the money before even telling you how much is going to be taken! Personally, I think they should say ‘ok you have X amount of issues left, which would normally cost you Y, so with your discount you can have the remaining issues for Z.
Taking the money before confirming the amount I feel is totally wrong, and yes I’ve had the email to say they have attempted to take payment. I’ve emailed them back to ask what the amount is
eddieadams
#22 Posted : 02 June 2022 18:41:37

Rank: Beginner Level 1

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Joined: 17/05/2022
Posts: 5
Points: 18
Location: London
GlynD wrote:
I had a phone call from DeAgostini yesterday advising me that they had attempted to take a payment for the remaining issues which struck me as being a bit odd as I hadn’t replied to the email with the offer as deliveries had recompensed and I I was happy to continue.


They're are over the place
Nytetrain
#23 Posted : 02 June 2022 18:56:11

Rank: Pro

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Joined: 11/11/2015
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Location: Minneapolis, Minnesota USA
I haven't received a shipment in 3 months. Called the helpline and she told me that issues 10 and 11 are on backorder. I never got the email for the 20% off thing. Confused
Best Regards,
Ron


On the bench: DeAgostini '67 Ford Shelby Mustang, Hachette Space Battleship Yamato 2202, Agora Models T-800 Terminator
Finished builds: DeAgostini Toyota 2000GT
In the Stash: Losing count...
CaptnBirdseye
#24 Posted : 02 June 2022 19:13:41

Rank: Superelite

Active Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered, Official Builds

Joined: 10/05/2010
Posts: 2,582
Points: 7,441
Location: Lincolnshire
Can’t speak for the GT as mine was for the Falcon. Never even mentioned if it included the illusion Pack 15
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