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mttmwilson
#1 Posted : 15 November 2016 20:20:14

Rank: Amateur level 2

Groups: Registered

Joined: 20/03/2010
Posts: 43
Points: 135
Location: Gillingham, Kent
I should have received pack 14 in October... not received. Spoke to customer service and was told there is supply problems..

Any one else waiting?

Built:McLaren MP4-23

Ongoing:HMS Victory, Victory Cross-Section, Harley Fatboy, Hatchette Lancaster, Flying Scotsman, Stagecoach
Spal
#2 Posted : 20 November 2016 00:12:36

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Official Builds, Registered

Joined: 19/06/2013
Posts: 4,588
Points: 13,553
Location: West Yorkshire
Sorry to hear about you not receiving your parts, I have not come across anybody else having the same issue. Did c/s give you any indication of when you could expect to get them?

Al
mttmwilson
#3 Posted : 23 November 2016 18:04:58

Rank: Amateur level 2

Groups: Registered

Joined: 20/03/2010
Posts: 43
Points: 135
Location: Gillingham, Kent

looks like the next pack has been sent now, Hopefully get back on track now.


Mike

Built:McLaren MP4-23

Ongoing:HMS Victory, Victory Cross-Section, Harley Fatboy, Hatchette Lancaster, Flying Scotsman, Stagecoach
Spal
#4 Posted : 23 November 2016 19:46:56

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Official Builds, Registered

Joined: 19/06/2013
Posts: 4,588
Points: 13,553
Location: West Yorkshire
That's good to hear, hope to see some pics of your progress on here.

Al
mttmwilson
#5 Posted : 05 February 2017 19:02:47

Rank: Amateur level 2

Groups: Registered

Joined: 20/03/2010
Posts: 43
Points: 135
Location: Gillingham, Kent
Al (Spal),
I had another stock issue, this time with Pack 15, which I should have received in December. I spoke to customer service twice, who said that it is out of stock and that I would be told via email when I should expect it, no email received....

Regards

Mike

Built:McLaren MP4-23

Ongoing:HMS Victory, Victory Cross-Section, Harley Fatboy, Hatchette Lancaster, Flying Scotsman, Stagecoach
Spal
#6 Posted : 05 February 2017 21:38:56

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Official Builds, Registered

Joined: 19/06/2013
Posts: 4,588
Points: 13,553
Location: West Yorkshire
This does seem strange as not heard of any problems. I will see if I can find anything out for you.

Al
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