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Is this email genuine? Options
LM24Hrs
#1 Posted : 20 June 2022 20:32:58

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I have been waiting for the remaining Falcon parts for about a year.

I've had a few emails that I can be sent the remaining parts in one go, today I received an email from deagostin@deagostin.rsys8.com which takes me to
https://eu.adyen.link/ to complete the payment info.
Looking at the email address it's close but not 100% what I would expect, it smells a bit iffy so I thought I'd check.
CaptnBirdseye
#2 Posted : 20 June 2022 20:56:07

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Hi. If it is genuine (and I cannot say as your link won’t open), it should have your order number on it. If in doubt, give them a call, and pay on a credit card just to be doubly safe!
roymattblack
#3 Posted : 20 June 2022 22:18:09

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ALL of those links look utterly dodgy and scam to me.
Check with DeAg official.
CaptnBirdseye
#4 Posted : 21 June 2022 09:36:18

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Just checked the email address on the one i got for the Falcon, and it is the same.
To quote the guys at CS, 'it looks a bit starange but it genuine, as it is coming from the payment portal in Italy. It should show a big red button for you to click onto'. However, as i previuosly said, pay on a credit card for the added protection!

As Roy says though, if in doubt, check with CS. There number in the UK is 0333 240 1227

Hope that helps.
LM24Hrs
#5 Posted : 21 June 2022 19:46:27

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Thanks All

I've received anther email today that looked more genuine so I've updated my details.
Hopefully I will now be able to finish the Falcon sooner rather than later(or not at all)
CaptnBirdseye
#6 Posted : 21 June 2022 21:16:53

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ThumpUp
CaptnBirdseye
#7 Posted : 30 June 2022 11:14:10

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Bored Has anyone had their order fulfilled yet from these emails?
I paid mine two weeks ago and Modelspace Uk still don't have a record of it!
Spoke to them this morning, and they say they have to 'back-track everything to Italy' Confused Blink Huh

Some times 'Left hand and Right hand' springs to mind!
CaptnBirdseye
#8 Posted : 08 July 2022 13:17:31

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Confused Well, as an update to this.....
Received packs 15 and 16 of the Millenium Falcon yesterday. Admittedly, I though i'd bought ALL the remaining packs so was a little concerned (you would be too with MS' track record with this kit Mellow ), but was pleasantly suprised considering the worry the email caused initially!

So duly rang customer services and lo and behold - the remaining packs are being readied for collection at the warehouse for delivery - probably - next week BigGrin

Think i would have appreciated an email confirming the delivery, but hey, if i get the deliveries it's Happy Days ThumpUp

I'll keep you posted
goddo
#9 Posted : 08 July 2022 14:32:44

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Hi Graham,
Sounds like your dreams have finally come true!! BigGrin BigGrin
It will also give all the other forum members a bit of a boost as it looks like issues are finally starting to dribble through.
Good luck with the rest of the issues and look forward to seeing the build conclude.
I do think that one of the most important tasks facing MS though, is to make their customer services into a credible organisation. I have lost count of the number of complaints saying"...they will come back to me..." or "your delivery is on it's way..."
Chris
CaptnBirdseye
#10 Posted : 09 July 2022 18:27:45

Rank: Superelite

Active Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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Joined: 10/05/2010
Posts: 2,582
Points: 7,441
Location: Lincolnshire
BigGrin Well, who's a happy boy then! ALL the remaining packs arrived this morning OhMyGod Razz ThumpUp Woot Wub
The only thing is......to be honest the build has lost it's interest to me. It has taken sooooooo long to get where we are that the kit no longer holds my interest.

So, after spending all this money and waiting this long to complete the collection, I have decided im going to sell it on Ebay and invest the money in a kit i WANT to build Sad.

Thanks to everyone for bearing with me on this issue.

Regards
Gray
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