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Absolutely NO signs of the errant Pack 15….WAIT! There ARE!!! Options
CaptnBirdseye
#1 Posted : 19 October 2021 12:27:44

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Great news folks! Woot Woot

Just spoken to CS regarding the resumption of deliveries for the Millenium Falcon. They were able to confirm deliveries have commenced from Italy, and we 'should' start to receive our packs from end of November!!! ThumpUp
admin
#2 Posted : 19 October 2021 16:35:27
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CaptnBirdseye wrote:
Great news folks! Woot Woot

Just spoken to CS regarding the resumption of deliveries for the Millenium Falcon. They were able to confirm deliveries have commenced from Italy, and we 'should' start to receive our packs from end of November!!! ThumpUp



“Errant??” Pack 15 has passed into the realms of mythology! It was that tiny bit of unobtanium included…

Mark
“Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present.”

Marcus Aurelius
z8000783
#3 Posted : 19 October 2021 19:31:04

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admin
#4 Posted : 20 October 2021 03:12:38
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z8000783 wrote:

I've got a bad feeling about this ...




I’ll try and get something a bit more definitive.

I’ll be the FIRST one to do the happy dance if pack 15 starts showing up!

I honestly have not ever been able to get an answer on why it has been OOS for so long. (Thus my response above)

Best,

Mark
“Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present.”

Marcus Aurelius
r2p0
#5 Posted : 20 October 2021 23:22:43

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after waiting 1 year really ??? and what's happen with the poor customer service ( sill no answer to my message)
bmwiggins
#6 Posted : 21 October 2021 14:24:12

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admin wrote:
z8000783 wrote:

I've got a bad feeling about this ...




I’ll try and get something a bit more definitive.

I’ll be the FIRST one to do the happy dance if pack 15 starts showing up!

I honestly have not ever been able to get an answer on why it has been OOS for so long. (Thus my response above)

Best,

Mark


Thanks for the update Mark and also for keeping on at them for answers, it must have been frustrating. It's just a pity their CS department didn't think to send a quick e-mail out to everyone to say this as soon as they knew it.
Built - R2D2, Thunderbird 2, X-Wing / WAS Building(Ha!)- Bailed after eight months without pack 15 - Millenium Falcon
Xris
#7 Posted : 16 November 2021 05:20:44
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Received pack 56 back in May nothing since. Have tried to contact no reply. Will I start to recieve the rest soon? Really want to complete this build. Thanks for any updates or help
admin
#8 Posted : 16 November 2021 05:29:30
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Xris wrote:
Received pack 56 back in May nothing since. Have tried to contact no reply. Will I start to recieve the rest soon? Really want to complete this build. Thanks for any updates or help


Hello,

Please shoot me a PM with all your contact details. You should have been replied to!

The US is also stalled at pack 15, but as mentioned above, they are starting to show up. The US DeAgostini director is ABSOLUTELY committed to everyone getting their full kit. It’s been a perfect storm of problems!

Hope to hear from you,

Mark
“Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present.”

Marcus Aurelius
Xris
#9 Posted : 16 November 2021 06:09:37
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Thanks for the reply hopefully the Pm was recieved BigGrin

“Do I dare
Disturb the universe?
In a minute there is time
For decisions and revisions which a minute will reverse.”

― T.S. Eliot
danielr192
#10 Posted : 26 November 2021 22:01:33

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You'll forgive me if I remain skeptical. I feel I've been scammed for the hundreds I've spent on this kit so far. Over a year with no shipments and very little information as to why. I was supposed to have received all kits by now.

It makes me ill to think what I've built so far will have to be thrown in the trash uncompleted.

Completely unacceptable way to run a business in my opinion.
CaptnBirdseye
#11 Posted : 31 January 2022 21:20:16

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Mellow It would seem that CS were ‘a little optimistic’ about the resumption of Millennium Falcon deliveries, especially the allusive Pack 15.
Has anyone got an update?
Silent_Running
#12 Posted : 01 February 2022 20:49:22

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CaptnBirdseye wrote:
Mellow It would seem that CS were ‘a little optimistic’ about the resumption of Millennium Falcon deliveries, especially the allusive Pack 15.
Has anyone got an update?



Hi there,
There is no further update at the moment. Italy are aware and are working on it. Admin will update you further as soon as he has more information. Cool
Regards
Glenn
MrEsteban
#13 Posted : 11 February 2022 16:35:40

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Hello. For those of us that have been waiting for pack 15, do you know if they have reserved packs (16-the end) so those customer who have waited won’t have any more disruptions?
CaptnBirdseye
#14 Posted : 11 February 2022 16:41:27

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From what i have been led to beleive, it is only pack 15 that is the problem - electrical issues apparently Confused
r2p0
#15 Posted : 25 February 2022 02:41:01

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14 months later and still no pack 15 ...
CaptnBirdseye
#16 Posted : 03 March 2022 09:35:04

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MadI think i need to rename the title of this thread to 'No news on the errant Pack 15'!

Sorry guys, but i am getting nowhere. Repeated calls to CS only to be told different excuses. Really disappointed that we have heard absolutely nothing from DeAgostini themselves. Maybe its the global issue with transistors, that is crippling the Motor Industry? Who knows but i really wish someone would own this problem and just come out with a timeframe!

The other issue is with the subscription emails. I've been calling CS sinse this issue also reared it's head. Every time, i'm telling them 'I haven't received my subscription email', to be told yet another excuse why THAT hasn't happened either. Last call (Tuesday) they told me to expect an email by the end of the day. Yep, you got it, STILL WAITING!!!

If i didn't have so much money invested in something incomplete (so worthless to try and sell on), i would just call it a day.
Angry

CaptnBirdseye
#17 Posted : 04 March 2022 08:49:37

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Title changed to reflect my feelings on this matter Cursing
admin
#18 Posted : 05 March 2022 13:59:44
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I have received notification of confirmed sightings of pack 15 out in the wild. The number is yet to be confirmed, but there is indeed hope!

Best,

Mark
“Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present.”

Marcus Aurelius
CaptnBirdseye
#19 Posted : 05 March 2022 14:58:37

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I still haven’t had the subscription email so I doubt one will be winging its way to me Sad
danielr192
#20 Posted : 22 March 2022 18:46:30

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It's been right at a year and a half since my subscription ground to a halt at pack 15.

I'm beginning to debate whether I should cancel my order and trash the very expensive incomplete model I have so far.

Very disappointed.
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