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What happens if you ruin a pack? Can you order specific ones again? Options
Danorobi
#1 Posted : 13 September 2018 18:19:15

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I'm carefully assemblying Robi every month with my 6 year old son, but sometimes the parts are so delicate that I fear they may break, wire pulled, etc.

What happens if you ruin a part? Can a specific pack be purchased again without a subscription?

Gandale
#2 Posted : 13 September 2018 18:33:20

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If you do require replacement parts then simply contact Customer Services advising the issue number containing the required part. They will arrange for replacements to be sent out to you. Ensure you have your subscriber number to hand when contacting them.....

Regards

Alan
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