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lotus79
#1 Posted : 07 August 2019 09:50:09

Rank: Amateur level 2

Groups: Registered

Joined: 21/05/2014
Posts: 40
Points: 109
Location: Diss
Oh well another week gone by and sweet fa
alemo
#2 Posted : 07 August 2019 10:19:30

Rank: Pro
Build-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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Joined: 11/03/2010
Posts: 198
Points: 623
Location: Whelpley Hill, Chesham
My bank account shows charged on 2nd August, normally arrives five working days after being charged. Looking for Friday.
Check your account. Modellers need to be patient!

Alec
Built: Bluenose, Arab Dhow, HMS Bounty, Hummer H1, D51, Spitfire,E type Jaguar.
In Progress: HMS Victory, , Yamaha YZR-M1

Adapt, improvise, overcome.
lotus79
#3 Posted : 08 August 2019 20:23:18

Rank: Amateur level 2

Groups: Registered

Joined: 21/05/2014
Posts: 40
Points: 109
Location: Diss
be patient i have not had anything for over 3 months
alemo
#4 Posted : 09 August 2019 09:12:29

Rank: Pro
Build-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 11/03/2010
Posts: 198
Points: 623
Location: Whelpley Hill, Chesham
I would suggest that you call customer services 0333 240 1227 and pm a moderator who should be able to help.

There was a long delay caused by nil stock but I have now received issues 8 and 9 since then, so I thought it had been sorted.

Alec
Built: Bluenose, Arab Dhow, HMS Bounty, Hummer H1, D51, Spitfire,E type Jaguar.
In Progress: HMS Victory, , Yamaha YZR-M1

Adapt, improvise, overcome.
DasMan
#5 Posted : 13 August 2019 10:19:08

Rank: Beginner Level 1

Groups: Registered

Joined: 14/03/2018
Posts: 5
Points: 15
Location: UK
Same here after 2 Months delay Payment taken for pack 8 That was 6 weeks ago. Contacted CS and they said payment taken in error and to leave as taken. Still nothing.
Current Builds: Millennium Falcon-Classic Routemaster-Battleship Bismark-X Wing-Aston Martin-T800-Rossi Yamaha-Thunderbird 2-R2 D2-Delorean
CaptnBirdseye
#6 Posted : 13 August 2019 12:06:00

Rank: Elite

Build-Diary Medal: Build-Diary Medal of HonourActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsRed Medal: Red Medal
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Joined: 10/05/2010
Posts: 1,807
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Location: Lincolnshire
DasMan wrote:
Same here after 2 Months delay Payment taken for pack 8 That was 6 weeks ago. Contacted CS and they said payment taken in error and to leave as taken. Still nothing.


After talking to them this morning there is a new batch arriving Friday/Monday, so fingers crossed ThumpUp

Cheers Gray
lotus79
#7 Posted : 15 August 2019 20:29:21

Rank: Amateur level 2

Groups: Registered

Joined: 21/05/2014
Posts: 40
Points: 109
Location: Diss
thats all i have heard for the last 3/4 months they are coming in this week its now wearing very thin if i hadnt spent so much money i would cancel it
lotus79
#8 Posted : 18 September 2019 20:36:08

Rank: Amateur level 2

Groups: Registered

Joined: 21/05/2014
Posts: 40
Points: 109
Location: Diss
pack 8 arrivedBlink
DasMan
#9 Posted : 21 September 2019 17:52:19

Rank: Beginner Level 1

Groups: Registered

Joined: 14/03/2018
Posts: 5
Points: 15
Location: UK
Pack 9 Arrived today. Good to see things back on track.Cool
Current Builds: Millennium Falcon-Classic Routemaster-Battleship Bismark-X Wing-Aston Martin-T800-Rossi Yamaha-Thunderbird 2-R2 D2-Delorean
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