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Jaguar E-type display Case Options
Shauncnh
#21 Posted : 06 June 2019 21:52:05

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Got my display case today
Building-Deagostini RC spitfire
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Steve1701
#22 Posted : 06 June 2019 21:57:41

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any photos, is it worth the wait.
Steve1701
#23 Posted : 08 June 2019 12:46:52

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got my case today for the jaguar e-type and i have assembled it, it makes the model look small, the case measures 77cm wide by 35cm high, it looks stupid to me, i could put a shelf half way and put another car on top, when i purchased the premium i thought the case would be tailored to the car, big mistake, last time i go premium again. Cursing Cursing Cursing


andali15
#24 Posted : 08 June 2019 16:00:57

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Is it a Perspex case Steve. Could it be reduced in height. Maybe they are one size fits all. Disappointing after waiting so long to get it. Andy.
jabber
#25 Posted : 08 June 2019 16:54:35

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I received my display case yesterday. It is sent flat packed, with a black perspex base and clear perspex sides and old suitcase style corners. It looks nothing like the perspex case I was expecting from the pictures of the E Type case on the Deagostini website. This case looks cheap by comparison. After spending so much money on the model (which I think is superb) I am so dissapointed with the case. I don't think I will be using it. There are some superb ones on ebay for less than I paid for this case.

A Lesson learnt here is don't buy the premium product.
Steve1701
#26 Posted : 08 June 2019 17:40:38

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andali15 wrote:
Is it a Perspex case Steve. Could it be reduced in height. Maybe they are one size fits all. Disappointing after waiting so long to get it. Andy.



yes it is perspex, it seems flimsy to me, to try a and cut it may be tricky.
Steve1701
#27 Posted : 09 June 2019 20:14:17

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here is the case, what a waste of money, thought it would be like the one they advertised.
Steve1701 attached the following image(s):
DSC-0113.jpg
Steve1701
#28 Posted : 09 June 2019 20:17:21

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this what it should look like.
Steve1701 attached the following image(s):
img-premium.png
roymattblack
#29 Posted : 09 June 2019 21:04:06

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I'm sure if you contact C/S and send the picture to them saying you've been sent the wrong case, they will sort it out for you.

Roy.
andali15
#30 Posted : 09 June 2019 21:36:30

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As Roy says contact c/s. The case you have is ridiculously large for the model. It’s got to be wrong. Let us know how you get on. Andy.
Steve1701
#31 Posted : 09 June 2019 22:09:27

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thanks for your advice, i will send a message and copy of the photo. will let you know what they say.
AlexW
#32 Posted : 10 June 2019 12:36:50

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Hi,
I had been waiting for display cases for the Jaguar and the Mustang. On Thursday evening I got two identical deliveries.

I had assumed that the case would be customised to the model, but clearly they are not.

I am left feeling that the generic case which sells for £50 less would have been a better fit, but to be honest I haven’t checked the sizes yet.

Alex
Steve1701
#33 Posted : 10 June 2019 13:19:27

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AlexW wrote:
Hi,
I had been waiting for display cases for the Jaguar and the Mustang. On Thursday evening I got two identical deliveries.

I had assumed that the case would be customised to the model, but clearly they are not.

I am left feeling that the generic case which sells for £50 less would have been a better fit, but to be honest I haven’t checked the sizes yet.

Alex


Make a call to customer service. The more complain the better.
Steve1701
#34 Posted : 10 June 2019 18:21:50

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had a reply from deagostini.


Good day



Thank you for taking the time to write to us.



Subscriber Number:



That is the display case that is available for now and it has been tested before being sent out. We are sorry that you are not happy with the service received from us.



If you require any additional information, please feel free to contact us.



Kind regards,



Delma


so this is how they treat their customers, not at all happy.
andali15
#35 Posted : 10 June 2019 20:03:09

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What do they mean “ that is the display case that is available for now”. Is it a temporary case. Not good customer relations. For the extra money for premium it looks a flimsy unit. I can understand your not happy. Andy.
Steve1701
#36 Posted : 10 June 2019 20:13:03

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i agree, it is useless, and spoils the model, i will no longer use deagostini again, their customer service is rubbish, they are basically saying take it or leave it.Cursing Cursing Cursing
andali15
#37 Posted : 10 June 2019 20:18:47

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Might it be worth a phone call to M/S to talk to someone who could look into it?
roymattblack
#38 Posted : 10 June 2019 21:12:56

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Just say you want the case in the premium advert, or request a 'premium' refund.
There are better cases, far cheaper on Ebay.

These are the cases I buy.
About £70, delivered.

roymattblack attached the following image(s):
P1013375.JPG
Steve1701
#39 Posted : 10 June 2019 22:07:19

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roymattblack wrote:
Just say you want the case in the premium advert, or request a 'premium' refund.
There are better cases, far cheaper on Ebay.

These are the cases I buy.
About £70, delivered.




that case does look better roy.
Steve1701
#40 Posted : 11 June 2019 13:16:20

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Here is the latest email.

Good day



Subscriber Number: EU



Thank you for your email.



We are sorry that we have not delivered the service as expected howevere please note that if you are unhappy with the case you may return it back to us at your own expense in a good condition and once we receive the case and is inspected you will receive the amount for the display case.



If you require any additional information , please feel free to contact us.



Kind regards,



Noli



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