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Rossi Pack 16 on Backorder Options
f13dfx
#1 Posted : 08 January 2020 00:00:28

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Been waiting since November 2019!

What gives Model-Space????

I called Customer Service and they say they cannot ship Pack 17 onwards until I get shipped Pack 16?!?!
Why??????? Doesn’t make sense :(
admin
#2 Posted : 08 January 2020 06:31:58
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f13dfx wrote:
Been waiting since November 2019!

What gives Model-Space????

I called Customer Service and they say they cannot ship Pack 17 onwards until I get shipped Pack 16?!?!
Why??????? Doesn’t make sense :(


While I understand your frustration, this decision was made a year or so ago. There were issues with packs going on backorder, and subsequent packs were being sent out, that depended on the previous packs parts, so the build was still stopped. It made (and makes) sense to NOT charge the customer for a pack that isn't in stock, and to NOT send (and charge) for subsequent packs that can't be built anyway. It was the lesser of two evils.

I'll see if I can find out when pack 17 will be back in stock. Thus far, your wait is pretty dang short, though.
Mark Adams
admin
#3 Posted : 08 January 2020 22:56:38
Rank: Administration


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Joined: 24/08/2009
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Points: 3,226
There are no packs from the Rossi on back order.

PM me if you want help.
Mark Adams
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