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Slow assembly guides Options
andali15
#1 Posted : 13 May 2019 11:29:34

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Modelspace seem slow in putting the assembly guides up. Received box 7 but no guide up yet. Shame they stopped the magazines, my preference, liked to read up on the model building. Andy.
mpfiend
#2 Posted : 14 May 2019 05:26:40

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.....and what has happened to the official build?
andali15
#3 Posted : 14 May 2019 08:02:10

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When Deag stopped the Forum Support Team operating the build stopped as well.
Gandale
#4 Posted : 14 May 2019 10:50:20

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andali15 wrote:
Modelspace seem slow in putting the assembly guides up. Received box 7 but no guide up yet. Shame they stopped the magazines, my preference, liked to read up on the model building. Andy.


If the build instructions do not appear soon then suggest you send an email to customer services requesting they resolve asap...

Regards

Alan
andali15
#5 Posted : 14 May 2019 11:05:45

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Hi Alan, yes I’ll give it another day then email them. You would think if they send out each box of parts the guides would be up beforehand. Never had problems with other builds when mags were included. Was this a cost cutting exercise for deag as the builds are not cheaper without them. Andy.
andali15
#6 Posted : 15 May 2019 16:45:45

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Sent email to Modelspace c/s and got a reply from Ian with the pdf to download the build instructions by email. It’s not Deag that puts up the assembly guides it’s another company that are slow at it. Ian has suggested to them to put up 3 months of assembly guides up at a time but may have fallen on deaf ears. Andy.
mpfiend
#7 Posted : 19 May 2019 09:43:07

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I see that the pack 7 instructions are still not up on the website, why can they not just be emailed to the subscribers as the did with Andali above?

andali15
#8 Posted : 19 May 2019 09:59:10

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mpfriend it seems you have to make the first move to get them. I have seen the build from 60-67 on YouTube if you don’t get a reply from deags c/s. Andy.
mpfiend
#9 Posted : 19 May 2019 19:07:47

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andali15 wrote:
mpfriend it seems you have to make the first move to get them. I have seen the build from 60-67 on YouTube if you don’t get a reply from deags c/s. Andy.

Thank you, I am following the build on you tube also.
andali15
#10 Posted : 19 May 2019 19:37:56

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I’m hoping he will be 1 box in front of us so we could use his video if Deag stay slow in getting assembly guides put up. Andy.
Levelord
#11 Posted : 20 May 2019 09:08:03

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Here is the answer from ModelSpace


„Hi Sascha,
I hope you are well. We can make sure Jaguar is finalised today but Samba is a little tricky due to the website page and we have hit some problems but hope it will be sorted this week.
Best,
L“
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mpfiend
#12 Posted : 20 May 2019 15:05:31

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Levelord wrote:
Here is the answer from ModelSpace


„Hi Sascha,
I hope you are well. We can make sure Jaguar is finalised today but Samba is a little tricky due to the website page and we have hit some problems but hope it will be sorted this week.
Best,
L“

Thanks for letting us know Sascha.
andali15
#13 Posted : 20 May 2019 15:47:11

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Yes Sasha, as with mpfiend, thanks for the message. Let’s hope it’s sorted soon. Would be nice to see all the guides up at once and we could see all the parts we will get for the whole build. Maybe I’m expecting to much. Andy.
delboy271155
#14 Posted : 20 May 2019 16:35:57

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Confused Confused Confused

Perhaps I`m missing something here.

Question 1: What has the Jaguar got to do with this as it was a magazine production and the instructions were not set out in pdf form?

Question 2: As the pdf`s for the Samba were not a problem for the first four packs, why has there now been a revelation that the web site has an issue?

Regards
delboy271155
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Levelord
#15 Posted : 20 May 2019 17:09:28

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Hi Derek,

the request for the Jaguar is for the German Forum. There is no magazine delivered, but only the pdf instructions for download.
Liam has put it all together in an e-mail.

Lg Sascha
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birdaj2
#16 Posted : 20 May 2019 17:10:32

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delboy271155 wrote:
Confused Confused Confused

Perhaps I`m missing something here.

Question 1: What has the Jaguar got to do with this as it was a magazine production and the instructions were not set out in pdf form?

Question 2: As the pdf`s for the Samba were not a problem for the first four packs, why has there now been a revelation that the web site has an issue?

Regards
delboy271155
(Derek)


I saw that about the Jaguar and am hoping it does not mean i am going to have problems. I am not quite half way through that sub as yet so hoping this mention is not a prelude to a parts shortage.

My sub to the jaguar has seen each set of parts arrive with a magazine which have the build instructions for that set of parts.

Tony
Happy Modelling

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delboy271155
#17 Posted : 20 May 2019 17:17:06

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Levelord wrote:
Hi Derek,

the request for the Jaguar is for the German Forum. There is no magazine delivered, but only the pdf instructions for download.
Liam has put it all together in an e-mail.

Lg Sascha


Thanks for the info Sascha. Did not realise that there was a difference between different countries. Blushing

Regards
delboy271155
(Derek)

COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"






andali15
#18 Posted : 22 May 2019 16:07:23

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Finally assembly guide 7 has appeared. Why don’t they put all the guides up save people complaining. Don’t understand why Sasha was told the samba guide was tricky. Andy.
Levelord
#19 Posted : 22 May 2019 17:01:39

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The problem is that the home page where the Samba bus is hosted is not managed by MS.
Therefore, it takes a little longer. 😉
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HMS Vic
#20 Posted : 10 June 2019 14:00:26

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Poor supply for instructions on this, the Beetle and Easy Rider.
Build guides have stopped and moderators disappeared. Faulty parts slow to replace.
Looks like Model Space don't give a s**t about their customers any more!
HMS Victory, Spitfire, MP 4-23, D51, T72, Honda CB750, Harley Davidson, Hayabusa, Ducatti 1299, E-Type, Mustang and Porsche 911, VW T1 Samba. Many others from other suppliers on the go!
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